Accessibility
Accessibility Information Page
From our website to our mobile application, Eigen is committed to accessibility in every sense of the word. This commitment to inclusion is fundamental to our core value of customers being central to our business. Our customers are the reason we do what we do. We love providing solutions to customers—whether it's managing payments for a small restaurant or a nation-wide retailer, we are constantly striving to bring Eigen's Complete Payments Management® solutions to as many customers as we can. In our ongoing efforts to ensure all visitors, regardless of ability or disability are able to access and use our website, Eigen is dedicated to improving accessibility in the following ways.
Website Accessibility
We make every effort to provide a website in which all functionality and content is accessible to all individuals, and we are updating our site regularly to make it as accessible as possible. This website is designed to meet Level A and AA Success Criteria of the Web Content Accessibility Guidelines 2.1 to the greatest extent possible.
We make reasonable efforts to ensure that PDF files on the website are accessible, with proper layouts and tagging for screen readers.
Website users can control the text size of each page with their Internet browser. On a PC, holding the CTRL key while pressing the plus key will increase text size, and holding the CTRL key while pressing the minus key will decrease text size. On a Mac, holding the command key while pressing the plus key will increase text size, and holding the command key while pressing the minus key will decrease text size.
We make reasonable efforts to ensure that photographic images and graphics on eigenpayment.com contain "alt attributes" that allow users with screen readers to listen to a description of the image and/or graphic, which assists in understanding the intent of visual content. We make reasonable efforts to ensure that row and column header for data tables, as well as form fields, are labeled.
Using a Screen Reader
We recommend using the most up-to-date version possible of any assistive technology and web browser products, either the current major release or the prior release. This will help ensure that we can deliver dynamic, full-featured web content that is as compatible as possible with the latest assistive technology.
Eigen's Mobile Application Accessibility
While the WCAG recommendations for mobile accessibility were effective in mid-2018, the Eigen xDine Mobile App is compliant with the majority of accessibility features available on modern devices' for both iOS and Android operating systems:
Voiceover:
Using specific gestures, the device is able to read aloud all app content as well as navigation and links.
Color Adjustment:
The app's colors change as the user optimizes the device for their vision.
Font Size Adjustments
App text is altered to match the user's chosen font size (available on Android only).
Contact Us for Assistance
Via Phone:
1-877-736-7733
Via Email:
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